FAQ

Why don't my candles burn evenly?

Beeswax burns at a very high temperature, so if there are parts of the candle getting more heat and other parts of the candle getting less, it can cause an uneven burn. Here are a few tips for ensuring you get the most efficient burn possible:

-Be sure to burn candles in a draft-free area.
-For optimal burn, burn tea lights inside one of our Serenibee steel candle holders
-For best results burn entire candle in one setting - but at the very least be sure to melt the entire surface of the candle on the first burn to discourage tunneling on subsequent burns

How do I remove wax from my reusable candle holders?

There are a couple of ways. We like to simply place reusable candle holders in the freezer for 30 minutes to give wax a chance to freeze and contract. This makes chipping the wax out with a spoon or knife really easy. If you don't have enough wax left to chip out easily with a spoon, heat is going to be the answer. See a few of our tried and true methods here.

Do your wicks contain lead?

No lead or metal whatsoever. Our wicks are a combination of cotton and paper to facilitate an even burn.

What about metal wick tabs?

Serenibee Candle does use metal wick tabs as it cuts down drastically on labor for wicking tealights. Some people have concerns about metal wick tabs because they are usually made from aluminum and aluminum has been linked to a number of health conditions. That being said, aluminum has a melting point of 1220.8 degrees F and at 4556 degrees F it becomes a gas with the potential for inhalation. Since the hottest (blue flame) part of the candle flame only reaches about 2500 degrees, it is impossible for a metal wick tab to release toxic fumes into the air when a candle is burned properly.

Is Serenibee Candle beeswax pure?

Serenibee beeswax candles are hand-poured with 100% natural beeswax sourced from Montana hives.

Will tea lights fit a standard tea light cup?

They should fit the diameter of most standard tealight cups, but they may be slightly taller. We recommend using Serenibee Candle reusable tealight cups for best results.

Do your tealights float?

They do! We like to float them in mason jars for a lovely holiday or bridal centerpiece.

What is this white residue on my candles?

That white residue is a characteristic of pure beeswax candles. It's called "bloom" and can be wiped off with a soft cloth.

Why don't you make aromatherapy candles?

A few different reasons...

1. Beeswax has its own delightful honey scent so it already smells incredible

2. Beeswax doesn't do a great job of "throwing" scent, so even if we added fragrance to our candles, chances are you wouldn't smell it

3. We have done extensive research on fragrance and have even considered making candles with other natural waxes that "throw" scent better. What we've found is there is no perfect way to add fragrance to candles. Artificial fragrances can release toxic chemicals into the air when burned and can be very harmful to people with fragrance allergies. Essential oils, on the other hand, are all natural but tend to degrade at high temperatures.

Instead of including essential oils in our candles, we are looking at other ways to include aromatherapy products that can be used in conjunction with our candles. Stay tuned...